Lara Khansa is an associate professor of Business Information Technology in the Pamplin College of Business at Virginia Tech. She received her Ph.D. in information systems, M.S. in computer engineering, and MBA in finance and investment banking from the University of Wisconsin–Madison. Dr. Khansa’s research has focused on investigating the role of people in driving social innovations, and on the socioeconomic repercussions and manifestations of such innovations. In particular, she has studied disaster operations management and recovery planning within the realm of the healthcare industry, and online health community behavior. Dr. Khansa has published over thirty articles in leading journals and major information systems conferences. Prior to joining academia, Dr. Khansa worked as a software design engineer at GE Medical Systems (GEMS), where she designed medical applications and developed GEMS' connectivity software. She is a member of the Institute for Operations Research and the Management Sciences (INFORMS), the Association for Information Systems (AIS), the Institute of Electrical and Electronics Engineers (IEEE), and the Beta Gamma Sigma National Honor Society.